FAQ

We have listed the answers to frequently asked questions put to us. The answers you may be in it!

Can the Arc-en-Ciel software programme function with several centres?

Yes. Many institutions that run Arc-en-Ciel software use the same programme for several additional centres. All information can be shared, in accordance with user permission settings. Only certain users may then access a report of data from all the centres in the network (concerning accounting, lists, statistics, etc.)

Is the Arc-en-Ciel interface available in different languages?

Arc-en-Ciel software programme has been translated into three languages: French, English, and Spanish. Each user may select a language in his/her personal preferences. It is also possible to translate the software into other languages. It has been adapted to Chinese, especially for one of our customers.

What license is Arc-en-Ciel sold under?

ATL Software offers its Arc-en-Ciel software programme through a yearly subscription, renewable every year. The subscription includes the following services:
• Access to software
• Hosting
• Automatic data backup on ATL Software servers
• Support/user assistance, available by telephone, Skype, email and integrated messaging
• Scheduled upgrades included

How much does Arc-en-Ciel cost ?

Monthly instalments of an annual subscription to the Arc-en-Ciel programme depend on three factors:
• Number of centres and students managed
• Usage mode (hosted version or installation of mini-server on your premises)
• Chosen Add-ons (connection to PMB, Moodle, accounting interface)
The cost of a subscription to Arc-en-Ciel can vary. ATL Software is committed to making its solutions accessible to small and large learning centres alike. Contact us for a quote.

How much do Arc-en-Ciel programme upgrades cost?

Upgrades are included in the annual subscription price. You benefit from automatic upgrades at no extra cost. Upgrades operated by ATL Software take the entire user Arc-en-Ciel community into consideration. Generally ATL Software carries out two major upgrades a year to implement new features and innovations.

What equipment do I need to operate Arc-en-Ciel?

Arc-en-Ciel software works using your web browser. You must have a computer (Windows, Mac or Linux) connected to the internet.

Is it possible to limit certain users' access to Arc-en-Ciel software?

Access rights to different information and actions are defined for each user according to a configurable profile (director, secretary, accountant, etc.) You can create as many different profiles as you would like within Arc-en-Ciel.